Frequently Asked Questions
Find answers to the most common questions about our products, shipping, and returns. If you can't find what you're looking for, feel free to contact our support team.
1
What is your return policy?
We accept returns within 30 days of purchase. Items must be unused and in their original packaging with all manuals and accessories included.
2
Do you offer bulk discounts?
Yes, we offer special pricing for bulk orders. Please contact our sales team at info@dktooling.com with your requirements for a customized quote.
3
How long does shipping take?
Standard shipping typically takes 3-5 business days. Expedited shipping options are available at checkout for urgent requirements.
4
Are the tools covered by a warranty?
All DKT power tools come with a standard 1-year manufacturer warranty covering defects in materials and workmanship. Hand tools typically have a lifetime warranty against defects.
5
Do you ship internationally?
Currently, we ship to select international locations. Please enter your address at checkout to see if delivery is available to your region.
6
Can I track my order?
Absolutely! Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
7
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, Amex), PayPal, and wire transfers for large B2B orders.
8
How do I request a product catalogue?
You can browse and download our latest digital product catalogues directly from the Catalogues page on our website.